Most questions are answered below. If not, email us — a real person reads every message.
We try to reply within a few business days.
Billing and refunds go through Apple — use Report a Problem in your purchase history — not through DivCheck.
Open the unlock screen (Settings → Unlock, or the paywall) and tap Restore Purchase, signed in with the same Apple ID you originally bought with.
Confirm you're signed into the same Apple ID you purchased with, that you have an internet connection, then restart the app. Still stuck? Email us and we'll help you sort it out.
Market data can be delayed. Pull to refresh, and keep in mind every figure in DivCheck is still an estimate, not a live quote.
Position exports from Fidelity, Schwab, Vanguard, and IBKR, or a plain ticker,shares list you paste or type. Cash, money-market, and options rows are skipped automatically.
Widgets require the unlock. Once unlocked, add a DivCheck widget from the Home Screen or Lock Screen editor — it pulls data from the app itself, not a separate service.
No. DivCheck cannot read or write Apple's Stocks app watchlist. DivCheck's own watchlist (part of the unlock) is entirely separate.
Delete the app. That removes everything stored locally, along with any backup files you saved yourself elsewhere.
DivCheck is an iPhone app built for iOS 17 and later. There's no iPad or Android version.
Include your iOS version and a short description of what happened — that's usually enough for us to track it down. Screenshots help but aren't required.